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  • Home
  • Fast-Track Programs
    • Operational Readiness for First Responders: OUD
    • Operational Readiness for Police Officers: OUD
  • Mastery-Track Programs
    • Customer Experience
    • Women in Leadership
  • About
    • Advisor Experience
    • FAQ
    • Visit OU Outreach
  • Register & Pay
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  • Home
  • Fast-Track Programs
    • Operational Readiness for First Responders: OUD
    • Operational Readiness for Police Officers: OUD
  • Mastery-Track Programs
    • Customer Experience
    • Women in Leadership
  • About
    • Advisor Experience
    • FAQ
    • Visit OU Outreach
  • Register & Pay

Customer Experience Advisor Member

David Madden

Active Term: 07/2024 - 07/2025
The University of Oklahoma Customer Experience Advisor Badge.
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Areas of Expertise

  • Customer First Culture
  • Customer Experience Functional Alignment

Supervisor of Subscriber Support

OEC Fiber

Starting with early exposure in a family-run catering business, David Madden developed a strong foundation in customer service. This foundation was further strengthened through retail positions at United and Homeland grocery stores. With over 14 years in IT-related help desk and field tech roles, most recently as the supervisor of subscriber support at Oklahoma Electric Cooperative and OEC Fiber, he has honed the skills necessary to provide exceptional support and service in diverse environments.

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Contact Us

The University of Oklahoma Logo.
The University of Oklahoma
College of Continuing Education
1700 Asp Ave.
Norman, OK 73072
Phone: 405.325.6362
www.ou.edu
outreach.ou.edu
Eric Taylor - Customer Experience Program Manager
Email: [email protected]
Phone: 405.296.4774 ext. 841

Mackenzie Parrish - Women in Leadership Program Manager
Email: [email protected]
Phone: 405.296.4774 ext. 842

Jodi Sporn - Operational Readiness Program Manager
Email: [email protected]
Phone: 888.845.4131
In partnership with Zschool.