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  • Home
  • Fast-Track Programs
    • Operational Readiness for First Responders: OUD
    • Operational Readiness for Police Officers: OUD
  • Mastery-Track Programs
    • Customer Experience
    • Women in Leadership
  • About
    • Advisor Experience
    • FAQ
    • Visit OU Outreach
  • Register & Pay
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  • Home
  • Fast-Track Programs
    • Operational Readiness for First Responders: OUD
    • Operational Readiness for Police Officers: OUD
  • Mastery-Track Programs
    • Customer Experience
    • Women in Leadership
  • About
    • Advisor Experience
    • FAQ
    • Visit OU Outreach
  • Register & Pay

Customer Experience Advisor Member

James Helm

Active Term: 09/2024 - 09/2025
The University of Oklahoma Customer Experience Advisor Badge.
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Areas of Expertise

  • Your Customers, Their Experience Journey
  • Customer First Culture
  • Customer Experience in your Organization-Navigating Politics of Change

PR Director

DRTC

James Helm is the Public Relations Director for Dale Rogers Training Center (DRTC) in Oklahoma City, a 501(c)3 private nonprofit agency that leads a more disability-inclusive workforce and community. James leads the agency's communication and marketing initiatives, and collaborates on many inter-departmental projects. 

An award-winning journalist, James has been with DRTC for more than nine-years, developing customer relations for retail customers, website visitors and social media followers. 

James holds a bachelor's degree in broadcast journalism from Oklahoma State University, and a master's degree with honors in public administration from the University of Central Oklahoma.

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Contact Us

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The University of Oklahoma
College of Continuing Education
1700 Asp Ave.
Norman, OK 73072
Phone: 405.325.6362
www.ou.edu
outreach.ou.edu
Eric Taylor - Customer Experience Program Manager
Email: [email protected]
Phone: 405.296.4774 ext. 841

Mackenzie Parrish - Women in Leadership Program Manager
Email: [email protected]
Phone: 405.296.4774 ext. 842

Jodi Sporn - Operational Readiness Program Manager
Email: [email protected]
Phone: 888.845.4131
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